Change management in action. Planning and implementing change in healthcare: a practical guide for managers and clinicians

Nadia Gittins and Simon Standish, September 2010

A practical, jargon-free guide to the key steps and tools of change management aimed at senior clinicians and healthcare managers who would like help in thinking through, planning and then implementing changes to their healthcare services locally. It provides practical assistance in a way that assumes no prior theoretical background to what is often called ‘change management’.

The booklet draws on HLSP’s practical experience applying change management tools and techniques with organisations in countries ranging from Nigeria to Russia, and focuses on the tools that participants from HLSP-managed programmes found most helpful.