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Project feedback

We would very much appreciate you taking the time to fill this form in.

Project Reference*

Your e-mail address*

Your name*

Job title

Please rate the performance of HLSP on a scale of 1 (poor) to 5 (excellent) by selecting the relevant options.

1. Quality of preparation of the consultancy

Please rate the Assistance with TORs on a scale of 1 (poor) to 5 (excellent).

a. Assistance with TORs (if relevant)

Please rate the Response time to request on a scale of 1 (poor) to 5 (excellent).

b. Response time to request

Please rate the consultant on a scale of 1 (poor) to 5 (excellent).

c. Briefing of the consultant

2. Quality of consultant(s) (if quality of consultants on a team varied, please average out scores)

Please rate the overall quality of the consultants on a scale of 1 (poor) to 5 (excellent).

a. Were you satisfied with the overall quality of the consultants?

Please rate the consultant(s) demonstrated technical expertise on a scale of 1 (poor) to 5 (excellent).

b. Did the consultant(s) demonstrate the required technical expertise?

c. Quality of the team (if relevant): was the team leader able to direct the team in the manner expected?

3. Quality of reports

Please rate the report on a scale of 1 (poor) to 5 (excellent).

a. Was the report produced on time?

b. How good was the report in terms of:

Please rate the report fulfilling terms of reference on a scale of 1 (poor) to 5 (excellent).

i) fulfilling terms of reference?

Please rate the report presentation on a scale of 1 (poor) to 5 (excellent).

ii) presentation in required format?

Please rate the recommendations on a scale of 1 (poor) to 5 (excellent).

iii) making clear recommendations?

Please state if the report required substantial redrafting.

iv) did the report require substantial redrafting?

4. Quality of administration (if relevant)

Please rate the quality of service on a scale of 1 (poor) to 5 (excellent).

a. Did HLSP demonstrate a desire to offer a quality service?

Please rate ease of contact on a scale of 1 (poor) to 5 (excellent).

c. Ease of contact with HLSP staff?

Please rate the travel and logistical arrangements on a scale of 1 (poor) to 5 (excellent).

b. Were the travel and logistical arrangements efficiently administered?

5. We would also appreciate information on the following:

Please state if there were any contextual issues which affected markings.

a) Are there any contextual issues which affected markings e.g. short notice given meant that the best consultants were not available?

Please state if you have any comments or suggestions not covered by the answers above.

b) Do you have any general comments or suggestions not covered by the answers above?

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