Our commitments

HLSP is committed to quality, capacity development, and lesson learning and sharing through all the projects it undertakes.

Quality
We continually seek feedback from clients and use it to improve our consultancy and management performance. We provide regular opportunities for continued professional development in which all our technical staff and consultants are expected to participate. Each consultant put forward to a client is quality assured. All our technical staff have spent significant time living and working in poor countries and understand the constraints inherent in such work.

HLSP is ISO accredited. Our quality and project management systems incorporate the requirements of ISO 9001: 2000 and ISO 14001:2004.

Capacity development
Our aim is to help agencies and institutions deliver good quality services. We have experience working at different health sector levels from ministries to professional organisations, practitioners and civil society. We use a variety of methods to achieve this aim depending on the capacity needs, appropriateness and the intended recipient.

Lesson learning and sharing
We are committed to generating and disseminating knowledge based on our experience. We also analyse and synthesise knowledge generated by others. All of this is distributed through the HLSP Institute.